Privacy Policy

Effective Date: December 27, 2024

At Orcai, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Shopify Page Builder service.

1. Introduction

Orcai (“we,” “our,” or “us”) operates the Orcai AI Shopify Page Builder service. This Privacy Policy applies to information we collect through our website, application, and services.

By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

When you register for an account or use our Service, we may collect:

  • Name and email address
  • Company name and size
  • Payment information (processed by third-party providers)
  • Shopify store URL and API credentials

Usage Data

We automatically collect information about how you interact with our Service:

  • IP address and browser type
  • Pages viewed and features used
  • Time spent on the Service
  • Referring website addresses

Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze Service usage
  • Improve user experience
  • Provide personalized content

3. How We Use Your Information

We use the information we collect to:

  • Provide Services: Operate and maintain our AI page builder
  • Communicate: Send updates, newsletters, and support responses
  • Improve: Analyze usage patterns to enhance our Service
  • Security: Detect and prevent fraud or unauthorized access
  • Compliance: Meet legal obligations and enforce our Terms

4. Information Sharing

We may share your information with:

Service Providers

Third parties that help us operate our Service, including:

  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • Customer support tools

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

With Your Consent

We may share information with third parties when you give us explicit consent to do so.

5. Data Security

We implement reasonable security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure API connections with Shopify

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Portability: Request your data in a portable format

To exercise these rights, contact us at hello@orcai.dev.

8. Children’s Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by:

  • Posting the updated policy on our website
  • Updating the “Effective Date” at the top
  • Sending an email notification for material changes

We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: hello@orcai.dev

Address:
Orcai
Texas, United States

Last updated: December 27, 2024